The honest answer to what an inspection costs: a quote built from your asset list. What drives the price in each regime, and the four things an accurate quote needs.
Partner with an independent inspection body to cover your clients’ statutory obligations. One point of contact across all four regimes, with verified written reports and nationwide, multi-site cover for every plant type.
Independent advice on compliance, written schemes of examination and inspection strategy, from competent engineer surveyors with no equipment to sell you.
LOLER, PUWER, PSSR and COSHH LEV compliance from one independent inspection body.
A care home usually holds more lifting equipment than anyone has listed: mobile hoists, ceiling tracks, slings, bath hoists, stairlifts and the passenger lift. Because it lifts people, almost all of it sits on the strict 6-monthly examination cycle.
SEIS gives you one independent competent person for the whole estate, with every sling individually identified and examined and reports your CQC inspector can be shown on the day they ask.
Most care settings are surprised by how much of their everyday equipment is lifting equipment in law. If it raises or lowers a resident, or supports a hoist that does, it needs thorough examination by a competent person at the intervals below. The one interval that catches homes out most often is the sling: slings are lifting accessories in their own right, examined every 6 months separately from the hoist they serve.
Equipment
Regime
Statutory position
What you receive
Mobile patient hoists
LOLER
Thorough examination at least every 6 months because they lift people
Report of Thorough Examination
Ceiling track hoists
LOLER
Every 6 months, and again after any track move or reinstallation
Report of Thorough Examination
Slings and lifting accessories
LOLER
Every 6 months, each sling individually identified and tracked
Report of Thorough Examination
Bath hoists and stand aids
LOLER
Thorough examination at least every 6 months
Report of Thorough Examination
Stairlifts and platform lifts
LOLER
Every 6 months where they carry residents or staff
Report of Thorough Examination
Passenger lifts
LOLER
Thorough examination at least every 6 months
Report of Thorough Examination
Goods lifts and dumbwaiters
LOLER
Every 12 months where they carry loads only
Report of Thorough Examination
Laundry, kitchen and cleaning machinery
PUWER
Inspection at risk-based intervals set by a competent person, no fixed statutory date
Written record of inspection
Boilers and hot water plant
PSSR
Examination to the Written Scheme, with the report issued within 28 days
Written Scheme certification and examination report
PUWER items produce a written record of inspection, not a certificate. There is no such thing as a PUWER certificate, and a provider offering one is using a marketing term.
Sector compliance
Compliance the CQC way round
The HSE enforces LOLER, but in a care home the pressure usually arrives through the CQC. Inspectors assessing the Safe domain expect to see current thorough examination reports, evidence that defects were acted on, and staff trained on the equipment they use every shift.
What inspectors ask to see
A current Report of Thorough Examination for every hoist, sling, bath hoist, stairlift and lift, with nothing past its due date. Operating lifting equipment beyond its examination date is a criminal offence, and a home that cannot produce the reports risks a negative finding on the Safe domain even where the equipment itself is sound.
The most common gap our engineer surveyors find is the sling schedule: homes hold several slings per hoist, share them between floors, and miss individual items. One missed sling is a compliance gap.
How SEIS works inside a care home
Our engineer surveyors are enhanced DBS checked and work around mealtimes, personal care and resident routines rather than through them. Equipment is examined in situ, defects are explained to the duty manager before we leave, and reports arrive through the client portal with due dates tracked for you.
The duty holder is the operator or registered provider, and that duty cannot be passed to the hoist manufacturer or the maintenance contractor. Because SEIS only inspects and never sells or services equipment, the judgement you receive is genuinely independent.
The care home estate: where lifting people is the daily work
No sector lives closer to LOLER's strictest tier than residential care, because in a care home the loads being lifted are the residents. Mobile hoists, ceiling track hoists, standing aids, bath hoists and the passenger lift all lift people, which puts every one of them on the 6 month thorough examination cycle, and every sling in the home is a lifting accessory carrying its own 6 month examination besides. Around that core sit the quieter duties: kitchen and laundry equipment under PUWER, and any steam or pressure plant in the laundry under PSSR through a Written Scheme.
The care home mapped: every hoist, sling and the passenger lift on the 6 month people tier, the kitchen and laundry under PUWER, steam plant to its Written Scheme.
The sector's compliance stakes are doubled by its audience. The same examination reports that answer HSE also answer CQC, whose inspectors ask how equipment used with residents is maintained and checked, and answer the safeguarding question every incident investigation starts with: was the equipment sound? A home that can produce a current report for every hoist, sling and lift, in a minute, has answered the hardest question before it is asked.
The estate is small compared with industry, which is the sector's advantage: full compliance is a short recurring programme, not a project. This guide maps it item by item, then builds the calendar.
Key point
In a care home almost everything statutory lifts people, so almost everything runs on 6 months: hoists, slings, standing aids, bath hoists and the passenger lift, evidenced in reports both HSE and CQC will read.
Part 2 of 8
Hoists and slings: two registers, one tier, and the gap between them
The moving and handling estate divides into hoists and slings, and the sector's classic failure is examining the first while forgetting the second. Mobile hoists, ceiling track systems (including the track and its fixings), standing aids and bath hoists are people lifting equipment on the 6 month cycle under Regulation 9. Slings are lifting accessories in their own right: every loop sling, clip sling, standing sling and bathing sling needs its own entry on the register and its own 6 month examination, however many the home holds and however often they are laundered in and out of circulation.
The sling gap opens for understandable reasons. Slings arrive with residents, are bought in twos and threes, migrate between floors, and live in linen cupboards rather than plant rooms, so no one document ever lists them all. Close it the way the sector's best homes do: every sling serialised or tagged, one register column per sling, condition checked at every laundering, and the whole population examined together in the 6 month visit alongside the hoists they serve.
The examination itself is judgement on the parts that fail dangerously: boom and spreader integrity, brakes and castors, emergency lowering, track fixings on ceiling systems, and on every sling the stitching, loops and fabric a competent person is trained to condemn before the failure, not after. Reports follow Schedule 1, kept until the next report or two years, whichever is later.
Key point
Hoists get examined and slings get forgotten: serialise every sling, register it, check it at laundering and examine the whole population every 6 months with the hoists, because the sling is the link that fails onto a resident.
Part 3 of 8
The passenger lift, the bath hoists and the rest of the building
The passenger lift is people lifting equipment on the 6 month cycle, and under LOLER the duty holder is whoever controls its safe operation, which in a care home means the provider, not the lift maintenance contractor. The maintenance contract keeps the lift running; the thorough examination judges whether it is safe to run; and the two must come from different hands, because an engineer assessing his own servicing is not independent. Where a home has been refurbished or a lift stood idle, it needs examining before it returns to service, not merely switching back on.
Bath hoists and pool style transfer hoists carry the same 6 month people tier with a sector specific aggravator: they live wet. Corrosion, seized adjusters and perished seat fixings are what their examinations exist to catch, and the between visit discipline is a weekly recorded check by staff who use them.
The rest of the building carries its quieter duties. Kitchen and laundry equipment sits under PUWER, maintained in an efficient state with inspection records where deterioration leads to danger; a laundry with steam plant or a pressurised calorifier estate brings PSSR into scope, needing a Written Scheme of Examination certified and examined to. None of it is exotic, and all of it belongs on the same register as the hoists.
Key point
The provider, not the lift contractor, is the lift's duty holder: examination independent of maintenance, every 6 months, with wet living bath hoists watched hardest and the laundry's steam plant on its own certified scheme.
Worked example
Worked example: the home with examined hoists and thirty unexamined slings
A 48 bed home prepares for a CQC inspection confident in its equipment file: four mobile hoists and two ceiling track systems, all with current 6 month reports, a passenger lift examined on schedule, service contracts in order. The inspector asks a different question: how do you know each resident's sling is safe?
Six examined hoists and a cupboard of thirty slings with no register, no serial numbers and no examinations: the accessory tier, missed in the gentlest looking estate.
The home cannot answer it. A count finds thirty one slings across three floors: no register, no serial discipline, none ever thoroughly examined, several with labels laundered blank so their safe working loads are unreadable, two with visibly strained stitching that staff had kept in rotation because they were the comfortable ones. Every hoist transfer for years has hung on unexamined fabric.
The remediation takes a fortnight: every sling tagged and registered, the population examined in one visit with four condemned and replaced, label checks written into the laundering routine, and the register joined to the hoist file so the next 6 month visit takes both together. The CQC report records the gap and the response. The lesson is the sector's in one line: the hoist is the machine, but the sling is what holds the resident.
Key point
A current hoist report does not certify the sling hanging from it: register, examine and launder check every sling as the statutory lifting accessory it is, because that is the layer an inspector, and gravity, will test first.
Part 5 of 8
Signs a care home's equipment file would not survive the question
Slings in circulation with no register, no serial tags or laundered blank labels
Hoists on 6 month examinations while the slings under them have never been examined
The passenger lift's maintenance contractor also providing its thorough examination
A lift returned to service after refurbishment or idle months without re examination
Bath hoists checked only when they seize, in the wettest corner of the estate
Standing aids treated as furniture rather than people lifting equipment
Laundry steam plant serviced on contract with no certified Written Scheme behind it
Examination reports filed unread, with defect dates nobody actioned
No one document that lists every hoist, sling, lift and aid with its next due date
Key point
Every flag is the same shape, care equipment treated as furniture: the audit that clears them is one register, the 6 month cycle, and reports a CQC inspector can be handed without a search.
Part 6 of 8
The care home calendar: one tier, two visits a year, zero drama
The care home's statutory calendar is the simplest in this series because almost everything sits on one tier: the 6 month people lifting cycle. Two examination visits a year, six months apart, taking the hoists, slings, standing aids, bath hoists and the passenger lift together, with the laundry's pressure plant examined to its Written Scheme intervals and the PUWER records running continuously behind the kitchen and laundry equipment.
The care home year: the whole people lifting estate examined twice, the scheme intervals on laundry plant, and weekly recorded checks running between visits.
The scheduling refinements are human rather than technical. Book examinations for mid morning windows between personal care peaks, so hoists are free without disrupting residents. Split ceiling track work room by room rather than floor by floor, keeping transfers available everywhere. And put the weekly recorded staff checks, hoist function, sling labels at laundering, bath hoist condition, on the same one page calendar, because they are the layer that catches the fraying loop in week nine of a six month cycle.
Pair the calendar with the two column audit, serviced and examined per asset, quarterly: the lift on a gold maintenance contract with a lapsed examination is this sector's version of the pattern every estate in this series keeps meeting.
Key point
Two visits a year cover nearly the whole estate: take hoists, slings, aids and the lift together, keep weekly staff checks between them, and audit serviced against examined so the contract never impersonates the examination.
Part 7 of 8
Documents and audiences: HSE, CQC and the safeguarding question
Care is the sector where the statutory file faces the most readers. HSE reads it as LOLER and PUWER evidence. CQC reads it as safe care and treatment evidence, and equipment maintenance features in the sector's enforcement record often enough that a clean file is a regulatory asset in both directions. Insurers read it when pricing liability. And after any incident, the safeguarding investigation reads it first, because was the equipment examined is the question that decides whether an incident was misfortune or negligence.
That audience list shapes the filing standard. Every hoist, sling, aid and lift with its current Report of Thorough Examination; the Written Scheme and its examination reports for the pressure plant; the PUWER records for kitchen and laundry; the weekly check sheets; and the defect log showing every finding closed with a date. Held in one place, indexed by asset, retrievable in a minute by whoever is on shift, because inspections happen on Tuesday afternoons, not by appointment with the manager who knows where things are.
One framing note for provider boards: this file is not bureaucracy layered on care, it is the documentary form of the promise the home makes to every family, that the equipment their relative is lifted by, bathed with and carried in has been independently judged safe, twice a year, by someone qualified to condemn it.
Key point
One indexed file, retrievable by whoever is on shift, answers HSE, CQC, the insurer and the safeguarding question with the same documents: the examination reports are the home's promise to families in written form.
Part 8 of 8
Running the programme: one body, two visits, evidence CQC can hold
For a care provider the efficient arrangement is one independent inspection body taking the whole estate, hoists, slings, aids, bath hoists, the passenger lift and the laundry's pressure plant, in two planned visits a year, with reports in one format feeding one register. Independence matters doubly here: the examiner must sit outside the maintenance chain for the lift and the hoists alike, and in a sector serving vulnerable people, a finding with no sales interest behind it is the only kind worth filing.
Multi site providers should run the programme as a portfolio: one calendar across homes, one report format, defect gradings and due dates tracked centrally, so the quality team sees every home's equipment position without phoning managers. That central view is exactly what CQC's well led question probes, and exactly what a provider board should want on one page.
Close the loop at care speed: reports read the day they arrive, condemned slings destroyed rather than quietly relegated to the cupboard, defect dates honoured before the equipment touches a resident again, and the weekly checks feeding anything doubtful into the examiner's next visit. Run that way, the equipment file becomes what it should be in this sector: the least dramatic thing in the building, and the first thing the home reaches for with confidence when anyone asks.
Key point
One independent body, two portfolio visits a year, findings closed before equipment touches a resident: care compliance run so the file answers every inspector before the question is finished.
Yes. We examine lifting equipment in residential homes, nursing homes, supported living and day centres across our national coverage, from a single mobile hoist to a multi-site group estate.
How quickly can you attend?
Usually within a few working days, and sooner where equipment is out of service awaiting examination. Call 0330 043 8191 and we will schedule around your shift pattern.
Why is almost everything on a 6-month cycle?
LOLER Regulation 9 sets a maximum of 6 months between thorough examinations for lifting equipment that lifts people, and for all lifting accessories. In a care home that captures hoists, slings, bath hoists, stairlifts and the passenger lift. The detail is in our LOLER regulations guide.
Do slings really need examining separately from the hoist?
Yes. A sling is a lifting accessory in its own right and must be thoroughly examined at least every 6 months, individually identified and tracked. Fabric wear from repeated washing is one of the most common defects we record.
What happens if a hoist fails its examination?
The report identifies the defect and, where there is an existing or imminent risk of serious personal injury, the equipment must come out of service and the report is also sent to the enforcing authority. We flag serious defects to your manager verbally on the day.
Does the CQC enforce LOLER?
No, the HSE enforces LOLER, but CQC inspectors expect current examination reports as evidence for the Safe domain. The HSE publishes duty holder guidance at hse.gov.uk.
Who is the duty holder in a care home?
Normally the operator or registered provider, or the building owner for fixed installations in a leased home. The duty to arrange examinations and act on defects cannot be delegated to a maintenance contractor.
How long should we keep the reports?
Keep each Report of Thorough Examination at least until the next report is issued, and for accessories at least two years. Our client portal holds your full history so an inspector can be answered on the spot.
Book statutory inspections for your Care Homes operation
The honest answer to what an inspection costs: a quote built from your asset list. What drives the price in each regime, and the four things an accurate quote needs.
Partner with an independent inspection body to cover your clients’ statutory obligations. One point of contact across all four regimes, with verified written reports and nationwide, multi-site cover for every plant type.
Independent advice on compliance, written schemes of examination and inspection strategy, from competent engineer surveyors with no equipment to sell you.