Privacy Policy

Last updated: 20 June 2026

This privacy policy explains how Statutory Equipment Inspection Solutions Ltd collects, uses and protects your personal data when you visit seis.engineering or get in touch with us about our statutory inspection services. In this policy, “we”, “us” and “our” mean Statutory Equipment Inspection Solutions Ltd.

1. Who we are

We are the data controller responsible for your personal data. This means we decide how and why your personal data is used. Our details are:

• Statutory Equipment Inspection Solutions Ltd
• Registered in England and Wales, company number 16519937
• Registered office: 14 Bader Way, Kirton Lindsey, Gainsborough, England, DN21 4FB
• Email: info@seis.engineering
• Telephone: 0330 043 8191

We handle your personal data in line with UK data protection law, including the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR). Our website and services are intended for businesses and are not directed at children.

2. The personal data we collect

We only collect personal data that we need in order to respond to you and to provide our services. Depending on how you interact with us, this may include:

Information you give us directly. When you complete an enquiry or contact form, request a quote, or contact us by email or telephone, we may collect your name, the name of your organisation, your job role, your email address, your telephone number, the location and details of the equipment or site you need inspected, and anything else you choose to tell us in your message.

Information about your visit to the website. When you browse seis.engineering, we may automatically collect technical information such as your IP address, browser type and version, device type, the pages you view, and how you arrived at the site. This is collected through cookies and similar technologies, as explained in section 4.

Information from our work together. If you become a client, we hold the records needed to plan, carry out and report on your inspections, together with the contact and account details needed to manage the engagement.

We do not intentionally collect special category data (such as health data) through the website, and we ask that you do not include sensitive personal information in enquiry forms.

3. How and why we use your personal data

We use your personal data for the purposes below. Next to each is the lawful basis we rely on under data protection law:

To respond to your enquiry and provide a quote. Lawful basis: our legitimate interests in responding to people who contact us, and taking steps at your request before entering into a contract.

To provide and manage our inspection services. Lawful basis: performance of our contract with you or your organisation, and compliance with our legal obligations where an inspection is required by law.

To keep records and meet our legal and regulatory duties. Lawful basis: compliance with legal obligations, and our legitimate interests in keeping accurate business records.

To run, protect and improve the website and keep it secure. Lawful basis: our legitimate interests in operating a safe, reliable website.

To send you relevant updates about our services, where you have asked us to or where we are allowed to do so. Lawful basis: your consent, or our legitimate interests in marketing to existing and prospective business clients. You can opt out of these messages at any time using the link in the message or by contacting us.

Where we rely on legitimate interests, we have considered whether those interests are outweighed by your rights, and we keep that balance under review.

4. Cookies and analytics

Cookies are small text files placed on your device when you visit a website. We use them to make the site work and to understand how it is used.

Strictly necessary cookies. These are needed for the website, its security and its core features to function. They do not require your consent.

Performance and analytics cookies. These help us understand how visitors find and use the site so that we can improve it. We use analytics tools such as Google Analytics for this purpose. These cookies are only set where you have given your consent.

You can accept or reject non-essential cookies using the cookie banner shown when you first visit the site, and you can change your choice at any time. You can also control cookies through your browser settings, although blocking some cookies may affect how the site works. Some analytics providers, such as Google, may process information on servers outside the United Kingdom; where this happens, appropriate safeguards are in place, as explained in section 6.

5. Who we share your personal data with

We do not sell your personal data, and we do not share it with third parties for their own marketing. We share personal data only where necessary, and with appropriate safeguards in place, with:

• Service providers who help us run our business and website, such as our website hosting provider (currently Hostinger), our email and IT providers, and our analytics providers. These providers act on our instructions under contract and may only use your data to provide their service to us.
• Professional advisers, such as our accountants, insurers or legal advisers, where needed.
• Regulators, enforcement bodies or other authorities, where we are required to share information by law, or to establish, exercise or defend legal claims.
• A buyer or successor, if we sell or reorganise our business, in which case your data would continue to be protected under this policy.

6. Sending information outside the UK

We are based in the United Kingdom and aim to keep your personal data in the UK. Some of our service providers, for example certain hosting or analytics providers, may process data in other countries. Where your personal data is transferred outside the UK, we make sure it is protected by an appropriate safeguard recognised under UK data protection law, such as a UK adequacy decision for the destination country, or standard contractual terms approved for use in the UK (including the International Data Transfer Agreement).

7. How long we keep your personal data

We keep your personal data only for as long as we need it for the purposes set out in this policy, and to meet our legal and accounting obligations.

• Enquiries that do not lead to an engagement: we keep these for up to 24 months, then delete them.
• Client and inspection records: we keep these for at least 7 years after our work for you ends, reflecting the periods during which legal claims could be brought and our tax and record-keeping duties. Some statutory inspection records may be kept for longer where this is needed for safety, evidential or legal reasons.
• Analytics data: this is kept in line with the retention settings of the analytics tools we use.

When we no longer need your personal data, we securely delete or anonymise it.

8. How we keep your personal data secure

We take the security of your personal data seriously and use appropriate technical and organisational measures to protect it against loss, misuse, unauthorised access and disclosure. These include secure hosting, access controls, and encryption of our website traffic. No method of transmission over the internet is completely secure, but we work to protect your data and have procedures in place to deal with any suspected data breach.

9. Your rights

Under UK data protection law you have a number of rights over your personal data. You can ask us to:

• give you access to the personal data we hold about you;
• correct personal data that is inaccurate or incomplete;
• delete your personal data, where there is no good reason for us to keep it;
• restrict or object to how we use your personal data;
• transfer your personal data to you or another provider, where this applies; and
• withdraw your consent at any time, where we rely on consent.

To exercise any of these rights, please contact us using the details in section 12. We will respond within the time limits set by law. We will not usually charge a fee, and we may need to confirm your identity before acting on your request.

10. How to make a complaint

If you are unhappy with how we have handled your personal data, you have the right to complain to us directly. Please contact us using the details in section 12, setting out your concern.

We will acknowledge your complaint within 30 days of receiving it, look into it without undue delay, keep you informed of progress, and tell you the outcome and the reasons for it.

If you are not satisfied with our response, you can complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection. We would, however, appreciate the chance to resolve your concern first.

• Information Commissioner’s Office
• Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Helpline: 0303 123 1113
• Website: ico.org.uk

11. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or the law. When we do, we will revise the date at the top of this page. We encourage you to review this page periodically.

12. How to contact us

If you have any questions about this privacy policy, or about how we use your personal data, please contact us:

• Statutory Equipment Inspection Solutions Ltd
• 14 Bader Way, Kirton Lindsey, Gainsborough, England, DN21 4FB
• Email: info@seis.engineering
• Telephone: 0330 043 8191

This policy is provided for the seis.engineering website operated by Statutory Equipment Inspection Solutions Ltd. It explains our data protection practices and does not form part of any contract for services.